SREs develop automated solutions for common development and operational tasks, like latency monitoring, capacity planning, and emergency responding. Site reliability engineers (SREs) keep the websites and apps we use up and running smoothly. Bachelor’s degree, or equivalent experience may be requested. Requirements: Site reliability or DevOps experience and related skills.
Job outlook: 34% annual growth (much faster than average)
#Type to learn tech support professional#
Yvonne J-W., on taking the Google IT Support Professional Certificate
#Type to learn tech support how to#
Learn more: How to Find + Prepare for Entry-Level Help Desk Jobsīasic skills can be gained from the Google IT Support program, and the excitement of learning comes from you. As you gain experience, it’s possible to move into other jobs, like system or network administrator, cloud engineer, or information security analyst. If you don’t know where to start in IT, this may be a good role to consider because it’ll expose you to other areas of IT. Many IT professionals start their careers in help desk roles. These positions collectively are sometimes referred to as help desk positions. Help desk technicians can also be called help desk analysts, desktop support technicians, service desk technicians, and computer support specialists, among several other titles. A help desk technician might maintain, install, or troubleshoot hardware and software, resolve networking issues, or help resolve other problems for other company employees. When a computer user or employee is having problems with hardware, software, or a network, they call on a help desk specialist to assist. Certifications, associate degrees, or bachelor’s degrees may be requested. Requirements: Knowledge of computer systems and troubleshooting. Learn more: How to Get a Job in IT: 7 Steps 1. Here are 10 entry-level IT positions to consider as you begin your job search.
Or, if you have some background knowledge, you can jump straight into a field you’re interested in. You can start out at the help desk and work your way up to any number of specialized jobs as you grow in your knowledge and skills. In the United States, jobs in the IT sector are projected to grow at a much faster rate than other occupations over the next decade. Information technology (IT) is a growing field that features many career opportunities.
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