In the future your account details (such as name, address, email address) will also sync, but nothing else. If you've checked and still need some help, please chat with us so we can sort things out for you. Only your login is shared with the My ID service. Did you switch to another referral site such as Quidco half way through your purchase? If we lose track of your shopping, we can't add your points. Did you delete your cookies or set your browser to private mode when you were shopping? If we can't track your purchase, we can't add your points.Ĥ. To see if that's the case, just search for the brand you bought from on the Nectar website and click 'terms and conditions'.ģ. If it's been more than 35 days, the item you bought may have been excluded from collecting points. Some partner brands wait until after your cooling-off period has passed - so if you're missing points for a financial product or credit card based service, it's best to add another 14 days to that period.Ģ. Check how much time has passed, as points from online purchases can take 35 days to show on your account. Here's a handy troubleshooting guide if you're missing points for an online purchase.ġ. This way we won’t set up a shared login with our My ID service for you.
NECTAR CUSTOMER SERVICE EMAIL ADDRESS UPDATE
If you’d rather not use My ID, simply update one of your accounts so that email addresses are different by 30 August. I use the same email address for both but do not want to use the My ID shared login service (for example if you set up an account for a relative). No, our My ID service uses secure encryption.
NECTAR CUSTOMER SERVICE EMAIL ADDRESS PASSWORD
Will only having one password be less secure? Yes, using My ID means that if you update your password on your Nectar account, it will automatically change on Sainsbury’s and vice versa. If I change my password on one account will it also change on the other? You enjoy the best mattress at a much better price. When we prompt you, you’ll be able to set the same new password for both. CHAT WITH US Start a chat now EMAIL US Contact Support TOP QUESTIONS Tell me more about the Nectar mattress Nectar makes the most comfortable mattress available, and sells the Nectar directly to you cutting out middlemen and markups. I use the same email for both, but different passwords.
So the Nectar card linked to your Nectar app and website will remain separate from the one you use for Sainsbury’s Groceries. No, Nectar cards will not be synced, only login details are shared. I use the same email address on Sainsbury’s Groceries, but different Nectar card numbers. There are no changes in the way we share your Nectar partner transactions with Sainsbury’s, and your communication preferences will not sync between Nectar and Sainsbury’s. Only your login is shared with the My ID service. Nectar Customer Service You can contact the Nectar Customer service team via live chat, phone, and email.
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